When you shop with us or register on our website, we collect certain personal information, including your name, email address, billing and delivery addresses, telephone number, product selections, payment details, and login credentials (such as passwords).

We, along with our third-party advertising and content partners, may automatically collect certain types of information when you visit our website. This may include your IP address, browser type, device information, the URL you arrived from, domain type (e.g., .co.uk, .com), pages viewed, ads clicked, search terms used, and geographic data derived from your internet connection. Please note that this information may be collected even if you do not register or make a purchase.

We use your personal and user information to: • Process and fulfil your orders; • Provide a personalised and efficient shopping experience; • Improve our website and services through analytics, feedback, or surveys; • Administer and maintain our website’s functionality and performance; • Serve relevant advertisements and content; and • Notify you about products, services, or promotions — but only where you have consented to receive such communications. You may opt out of receiving marketing communications at any time by emailing us at [email protected] or by using the unsubscribe link included in our communications.

We will never sell your personal data. We may share your information with carefully selected, reputable third-party service providers who assist us with: • Payment processing; • Order fulfilment and delivery; or • Marketing and communications (where you have provided consent). All third-party partners are required to maintain strict confidentiality and to comply fully with applicable data protection laws. We may also disclose your information to law enforcement agencies, regulators, or other authorities where required by law — for example, in connection with a criminal investigation or legal proceedings.

We store your information on secure servers and apply appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, misuse, alteration, or destruction. These measures are designed to ensure a level of security appropriate to the nature of the data we process and the risks associated with it. We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected — including any legal, accounting, or reporting requirements. When your information is no longer required, we will either securely delete or anonymise it so that it can no longer be associated with you.

Our website uses cookies to: • Track your current shopping session; • Personalise your user experience and • Enable essential features such as shopping basket functionality. Please note that if you choose to disable cookies, you will still be able to browse the website, but may not be able to complete purchases or use certain features.

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data: • The right to access the personal information we hold about you; • The right to request correction of any inaccurate or incomplete data; • The right to request deletion of your data where there is no legal reason for us to continue processing it; • The right to object to or restrict processing of your data in certain circumstances; • The right to withdraw consent at any time, where processing is based on your consent; and • The right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk). To exercise any of these rights, please contact us at [email protected]. To exercise your rights or request further information, please contact us at [email protected].

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any updates will be published on this page and the date of the most recent revision will appear at the top of the policy. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact us at: Email: [email protected] Postal address: Nopinz Ltd Unit 24/25, Hele Manor, Roundswell Barnstaple, EX31 3UL United Kingdom Nopinz Ltd is registered in England under company registration number 08454751.