Delivery times depend on the availability of the product ordered. For in-stock items, we typically dispatch within 1–2 working days. Back‑ordered items typically dispatch in 7–10 working days, plus shipping, depending on production lead times. Club order lead time is always advertised on the website. You’ll receive an estimated dispatch time at checkout and in your confirmation email.

Yes, we ship worldwide. Wherever you're racing or riding, we can deliver to your door.

Shipping costs vary based on your location and the size of your order. The exact shipping cost will be calculated at checkout.

Absolutely. Once your order is dispatched, you’ll receive a tracking link via email so you can follow its journey from us to you.

We recommend using our size guide, which includes detailed measurements for each product line. For the best fit, compare your body measurements with our guide and consider the intended use—race kit is designed for a compressive, performance fit. If you're between sizes or unsure, we recommend using your height and weight. Feel free to contact us for further advice.

Yes, we offer bespoke sizing on made-to-order suits. This is ideal for riders with unique fit requirements or those looking for a truly dialled-in feel. Reach out to our team for details on how to get measured and submit your custom order.

Speed is in our DNA. Nopinz kit is developed using wind-tunnel testing and athlete feedback to minimise drag and maximise efficiency. From aero-optimised fabrics and seam placement to innovations like our SpeedPocket™, every detail is engineered for performance.

Absolutely. Our custom design service allows you to personalise kit with your team colours, logos and even your name. Whether you're ordering for a club, race team or individual use, we’ll work with you to create a kit that performs and looks the part.

Details about each range can be found on the collection menu under our ranges.

We accept returns on unworn, non-custom items within 28 days of delivery. Items must be in original condition with tags attached. Custom or personalised products (including club/team kit and bespoke sizing) are non-returnable unless faulty. For full details, visit our Returns Page.

We don’t offer direct exchanges. Instead, you can return the item for a refund and place a new order in the correct size. Please note: For made-to-order or custom items, exchanges aren’t possible. Be sure to check our size guide or contact us before ordering to ensure the right fit.

To start a return, simply head to our Returns Portal, enter your order details, and follow the steps provided. You’ll receive instructions for posting your item back to us. Please include your order number and reason for return so we can process it smoothly.

We recommend washing your Nopinz kit on a gentle cycle at 30°C. Use non-bio detergent or Ecoswash and avoid fabric softeners. Do not tumble dry, iron, bleach or use sports wash. Always wash inside out and hang to dry naturally. This protects the fabrics and performance features like Grippers and SpeedPockets™.

Not if done correctly. Following our care instructions will preserve the aerodynamic properties, stretch, and fit of your kit over time. Harsh washing, tumble drying, or using strong detergents can degrade performance fabrics and shorten product life, so take care to wash as recommended.

SpeedPocket™ is our patented race-number pocket, designed to hold your number without pins whilst improving aerodynamics. Integrated into the back of our skinsuits, it reduces drag compared to pinned numbers and protects your kit from damage—giving you a clean, pro-level solution that saves watts.

Simply add the SpeedPocket™ to your cart, download and print the order form, and complete your checkout. Then, send us your clean, dry suit along with the form and our in-house seamstresses will work their magic—fitting the SpeedPocket™ with precision and care. We'll return your upgraded suit within 7–14 working days plus shipping. Safety-pinned race numbers and pinholes will soon be a thing of the past.

Every aero suit we develop goes through a rigorous wind tunnel testing process, often in collaboration with pro riders and aerodynamicists. We test at race-specific yaw angles and speeds to fine-tune seam placement, fabric choices and surface textures. These real-world simulations ensure each suit delivers measurable drag reduction and performance gains on the road or track.

We create a private online shop for your club, featuring your custom-designed kit. Members can order directly through the shop with no minimum orders.

Club order lead time is always advertised on the website. You’ll receive an estimated dispatch time at checkout and in your confirmation email.

Yes, we offer competitive pricing for clubs and the option of bulk purchases. Discounts are available on bulk purchases based on value. Get in touch to discuss your team’s needs and we’ll create a tailored quote.

Custom club items cannot be returned or exchanged, as they are made-to-order and personalised to your team’s design and sizing. Please ensure you check the size guide carefully.

You can reach us via our Contact Page, where you'll find our contact form and support email. For quick queries, feel free to message us through our social media channels—we’re always happy to help.

We aim to respond to all enquiries within 1–2 working days. During busy periods it may take a little longer—but we’ll always get back to you as soon as possible.

We’re proudly based in the UK, with design, production and dispatch handled in-house at our facility in Barnstaple, Devon.

Yes, all outlet items are brand new and unworn. They may be end-of-line, overstocked, or previous-season designs, but they meet the same high standards for quality and performance as our full-price kit.

Yes, outlet items can be returned within 28 days, as long as they’re unworn, in original condition and not customised.

We accept all major payment methods, including Visa, Mastercard, American Express and PayPal. You can also check out quickly using Apple Pay, Google Pay, or Shop Pay. For added flexibility, we offer Klarna, allowing you to buy now and pay later. Simply choose the Klarna option at checkout to split your payment or defer it. All payments are processed securely and encrypted to keep your information safe.